For Government Contact Centers
Ensure every constituent is understood—regardless of language or accent—without storing chat content.
Privacy by default
Ephemeral sessions mean chat content is not retained after the call ends. Reduce data-retention risk.
Inclusive service
Bridge language and clarity gaps instantly in the browser. No installs for agents or the public.
Example government use case
Example: Language clarification during a government service call. During a live call, the agent shares a temporary text channel so the caller can type their address and reference number. Both sides confirm accuracy in writing. The session ends and the content is cleared automatically.
Roll out fast
- Browser-only-no desktop deployments.
- Simple code flow for callers-accessible from any device.
- Configurable features and audit messaging.